InMotion Review

The primary reason you seek the services of a web host is so that you have them securely store your web files on their servers. They should then make sure that your files are available to whoever seeks them, as fast as possible. Thus, before you settle for a web host, you should test out their hosting performance.

For this reason, we’ve researched about InMotion’s uptime (this means, how often they serve your web files, whenever someone needs them), and found that they have an industry standard uptime of about 99.99%. InMotion uses SSD drives instead of the normal spin-tape hard drives, which has enhanced their uptime.

Another point that adds positives to them is the fact that they do not overbook their servers. Many other Shared hosting companies will fill-up their servers over 100% of their capacity with websites. Although this is a silly thing to do, they do it nonetheless, and in the meantime, they just hope that traffic spikes do not occur at the same time.

Not many hosting providers offer data backups and some of those that do, charge for it. Now, it’s a must for you to backup your data frequently. Servers are always going down, unnecessary mistakes might wipe your data clean or even worse, hackers might target your site and gain access. Therefore, you need backup. Period.

InMotion backs up your account. Well, nothing to write home about, but the nice thing is that they do it for Free. Just as a point of comparison, HostGator also does backups, for free, every week. However, they will charge $19 for you to retrieve that backup.

Where InMotion also differs is that they do not put limits on their data backups. Some hosting companies have caps on how much you may backup per month. Just as a side-note, always do your own backups with plugins like BackUpWordPress as well as back them up through your hosting provider. You can never be sure and it’s better to be safe than sorry.

InMotion has a couple of security measures put in place for their customers. These include remote backup of your account if it is under 20GB in size. If you run a WordPress website, then you can download the free plugin Sucuri Security, which will scan your site for malware, viruses and other risks. For the security of your email accounts, there is an upgrade of $1.39 per month, which includes McAfee. SSL certificates are also available for purchase and they include a dedicated IP address.

InMotion offers a lot of eCommerce solutions. This is for when you want to set up a shop on your website. You are able to setup an eCommerce shop on an e-shop page. This is done through the Premium Web Builder. Read this guide to know the common eCommerce launching mistakes to avoid.

However, the payment options on this setup would be limited, only including payments through credit card, PayPal and Google Wallet. There is the option to download OpenCart which is free. This will give you a hardier online store. Prestashop is also another free cart software you could give a try.

You have to sign up for a full year, as there are no monthly payment options like HostGator. Although they do offer a money-back guarantee, it might leave a hole in your pocket, especially, if you are not intending to go a full year with them. What if you decide that after 4 months you don’t want to host with them. Are they going to refund the other 8 months? No. Refunds are only valid for 3 months. Like most other web hosts, signing up for a year affords you a bit of a discount, but it’s not as if you have another choice.

InMotion Hosting offers you a 90-day money-back guarantee. Most hosting companies offer you 30 or 45 days maximum. It’s nice to know companies offer a money-back guarantee, especially, if they don’t have a month-to-month plan and you have to pay for a year in advance. Apart from that, you also get quite a bit of free stuff like InMotion Coupons, Google Ads credits amongst others.

As a newbie to hosting companies, it can be daunting to figure out all the ways to get to where you need to go. On the other hand, hosting providers must be able to create a balance between a backend that isn’t going to overwhelm first-time users, but is flexible enough for users so that they feel comfortable to explore more. The best way to deal with this, according to me, is to use cPanel for the backend, and Softaculous for your one-click installs. This approach is easy as there are tons of tutorials.

What InMotion does differently from many other hosts, is that it puts cPanel within your account management dashboard. Now, you don’t have to login differently for both cPanel and your account. You use just one set of login details and you’re good to go. Having this type of setup also allows you to have many upgrade options available to you immediately. Should your site expand to such an extent that you need upgrading, all you need to do is consider upgrading to a VPS or a Dedicated Server.

InMotion has the reputation of putting their customers in the forefront. They pride themselves on having phone, email, chat and ticketing support, all based in the USA. If you’ve ever run a website, then you understand that apart from making sure your products are accessible, you’ve got to ensure that your customers are taken care of.

Once a business starts to generate a lot of money and things get quite busy, normally the first thing that flies out the window is customer support. So, having said that, when deciding to judge a hosting company’s customer support take into consideration that your bad experience might be someone else’s good experience.

It’s therefore hard to gauge whether customer support is all that bad or any good at all. So far, InMotion Hosting seems to have their stuff together. The reps seem to be knowledgeable about what they’re talking about. They don’t give you the impression that they’re reading off a script when helping you.

InMotion also have a lot of material to try and help you. Reading the comments will give you an idea of how to resolve your problem as other questions answer that you also need answers for. The reps are also frequently answering questions in the comment section.

Reading through their knowledge-base is also a great help. What I like about this sort of troubleshooting is that you don’t have to wait for someone to come back to you, as the answers are right there to sift through.

Another good thing about InMotion Hosting is that they try to keep all channels open. Meaning that no matter what avenue you take for support, they’re all available to help you. Their email sequence to you is customized to fit what you’ve signed up for. For instance, if you’ve signed up for a WordPress plan, you’ll get WordPress related emails.

This the most basic plan priced at $4.19 per month and billed on an annual basis ($50.28 for a year). With this plan, you can have 2 websites and databases, up to six parked domains and unlimited storage, bandwidth, email accounts, spam protection for emails and malware protection.

The next plan starts at $5.39 per month billed on an annual basis. This will cost you $64.68 for a year. You get 6 websites, 50 databases, 26 parked domains and unlimited storage, bandwidth, email accounts, spam protection for emails and malware protection. This plan is also eCommerce ready and once you’ve set-up your online store, you can read this post to know how to increase your eCommerce sales.

The Pro plan currently goes for $8.99 per month billed on an annual basis ($107.88 for a year). With this package, there is no limit to how many websites you can host. Plus, you get unlimited databases, unlimited parked domains, unlimited storage & bandwidth, pro-level support and all other features mentioned in the above 2 plans.

Moreover, with each of these plans, Inmotion also offers Free Domain registration or transfer, Free SSL, $250 Free advertising credits, Free data backups, Free website builder, 90-day money-back guarantee and 24/7 US-based support. You also get a cPanel with all your purchase and Free 1-click installer for over 400+ Free applications like WordPress, Drupal, Drupal, Magneto and others.

This package comes at $19.99 per month with 4GB RAM, 75GB storage, 4TB bandwidth and 3 IP addresses.

The second package comes at $34.99 per month with 6GB RAM, 150GB storage, 5TB bandwidth and 4 IP addresses.

This package comes at $44.99 per month with 8GB RAM, 260GB storage, 6TB bandwidth and 5 IP addresses.

Along with each of all these plans, you get Free SSL Certificate, unlimited domains & websites and Free data backup and restore options. Plus, you get services like Free website migration, Free Domain, 90-day money-back guarantee and more.

This package at $105.69 per month comes with 8GB RAM, a choice of 500GB SSD and 1TB HDD, 6TB Bandwidth as well as 5 IP addresses.

This package at $166.59 per month includes 16GB RAM, a choice of 500GB SSD or 2TB HDD, 10TB Bandwidth and 10 IP addresses.

This package at $238.99 per month offers you 32GB RAM, 2x500GB SSD or 2x2TB HDD, 10TB Bandwidth and 15 IP addresses.

The above ones are basic InMotion Hosting Dedicated Server plans. While the below are higher Dedicated Server packages.

All these Dedicated Server plans – CC-500, CC-1000, CC-2000, come with mirrored 15TB Bandwidth and 15 dedicated IP addresses. The only difference is that the CC-500 offers 16GB RAM & 2x500GB SSD, the CC-1000 includes 32GB RAM & 2x1TB SSD and CC-2000 has 64GB RAM & 3x1TB SSD.

This a basic plan starting at $13.99 per month and comes with 80GB disk space, 800GB Bandwidth and unlimited domains.

Costing $19.99 per month, this plan comes with 120GB disk space, 1,200GB Bandwidth and unlimited domains.